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Understand our refund procedures for investments, MLM programs, and platform services.
Last updated: May 28, 2026
Important Refund Notice
Please note that most investments and MLM program fees are non-refundable. This policy outlines the limited circumstances under which refunds may be granted. All investments carry risk and returns are not guaranteed.
| Scenario | Refundable | Notes |
|---|---|---|
| Market Losses | No | Normal market fluctuations are investment risks |
| Duplicate Investment Due to Technical Error | Yes | Full refund after verification |
| MLM Membership Fee (Before Activation) | Yes | 100% refund if account not activated |
| MLM Membership Fee (After Activation) | No | Training materials accessed |
| Unauthorized Transaction | Yes | After security investigation |
3-5 business days
10-15 business days
15 business days after approval
Use your account dashboard to submit a formal refund request with all required information.
For refund-related inquiries, please contact us at [email protected]